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Global
Customer experience is at the focal point for retail and CPG firms. From global macro environment changes reshaping how customers interact with businesses to evolving consumer needs, to the dramatic reinvention of retail models, CPG and retail firms are facing an uphill battle.
The two main areas where organizations use advanced technologies to improve experiences: customer experiences and stakeholder experiences. A growing number of organizations are investing heavily in advanced technologies like artificial intelligence, machine learning, and data analytics in order to better understand their customers, streamline their supply chains, improve inventory management, and optimize partner collaboration.
The two main areas where organizations use advanced technologies to improve experiences: customer experiences and stakeholder experiences. A growing number of organizations are investing heavily in advanced technologies like artificial intelligence, machine learning, and data analytics in order to better understand their customers, streamline their supply chains, improve inventory management, and optimize partner collaboration.
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How to Overcome the Core Systems Implementation Pitfalls Insurers Face
