Domain and technology experts at Marlabs examined 39 end-to-end use cases related to Finance & Accounting and Reporting. These included Commission Calculator and Reconciliation, Bid Support Process, Accounts Receivable, Accounts Payable, Order Processing, Sale Management, Order Backlog Management, Pricing, etc. The results of the study showed an opportunity to automate processes that cost the client more than US$40 M.

A deep dive into the top and critical six processes of the 39 showed a potential to address costs of more than US$24 M. After a thorough ROI and prioritization analysis of the potential 6 processes, Marlabs automated three of the six processes to kickstart leveraging automation to improve productivity and unlock savings  for these processes. The three processes optimized using Robotic Process Automation (RPA) driven by business rules included:

• Bid Support Process: The Bid Support Process involved the execution of 300+ rules to arrive at ideal pricing. Automation eliminated the manual effort of going through the rules, thus reducing the processing time by 75% and improving process accuracy.
• Contract Settlement: The Contract Settlement team was responsible for reviewing contract renewal documents averaging 20 pages per contract.  This involved considerable time and manual effort. Automation reduced the manual processing time by 50% and reduced human error by over 45%. 
• Commission Calculation and Reconciliation: The Billing Management team processed and closed commissions on deals for salespersons within 30 days. The automation reduced manual effort by over 95% resulting in faster pay-outs and increased sales representative satisfaction by 75%.