On their own, large language models (LLMs) don’t transform businesses. These models need to be layered onto a powerful and
intelligent automation infrastructure, and that infrastructure needs to be built on data and processes that are contextually relevant to your business. By strategically developing these data and automation layers, we enable agents to take in user input and respond in an accurate, meaningful way. We approach the connections between these layers through APIs, customer scripts, connectors and plugins, event-driven architectures, and other applications fit to your organization’s needs.