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Creating memorable experiences through understanding, ideation and activation.
Envision
Re-imagine
Experiment
Optimise
Through research, industry insights and experience, we help companies peer into the underlying ecosystem of their customers, data and products/services
We help customers embrace new ways of thinking by optimizing processes to digital, considering human factors, technology and costs
We help customers derive value through emerging technology while being aware of the broader enterprise goals, focusing resources on areas that achieve growth and success at scale
Using state of the art innovations, we help bring to market key product/service initiatives thru data, interaction, mobile, AI/ML and more
Our Advisory & Consulting services provide support and guidance to assist with global companies’ business challenges.
Strategic Consulting
We help businesses remain competitive by analyzing business practices and devising strategies for improvement. Our experts help define company markets, identify industry trends, and create strategies for improving performance and revenue.
User/Market Research
We help our customers uncover insights thru market research, studying your consumers’ behavior and identifying their needs. Revealing insights from demographic, economic, and statistical information about specific industries. More specifically for qualitative user research, our research helps guide our product teams to create meaningful features for any particular personas.
Co-creation Workshops
An expert-led facilitated meeting where multi-disciplinary teams plan and prototype user-centered solutions for business challenges. Unlike lectures or presentations, Our Design Thinking workshops are used when teams want to arrive at a human-centered solution while working together.
Advisory Services
Going beyond project engagements, we help in the development of on-going programsand stakeholder presentations of research findings, conclusions, and recommendationsfor client consideration and decision making towards achieving digital transformation.
We guide clients to ideate and incubate entrepreneurial, economic and social business initiatives thru the process of forming ideas to solve business challenges from conception to implementation and delivery support, helping them establish and accelerate their growth and success.
Product/Service Envisioning
Helping companies thru workshop outcomes that helps stakeholders with product/service-level planning activity that helps their organizations describe the idea and create a rough plan for how to approach its creation.
Application Design
Helping companies create agile design creation and production tasks teams allowing for iterative realizations of ideas into testable prototypes that can be tested and validated with customers and stakeholders
Enterprise User Experience
Helping actualize research and strategy outcomes into a comprehensive user experience that encompasses all aspects of end-user’s interaction with the company, its services, and its products
User Journey Mapping
Helping define not only customer journeys but uncover and refine an overall service blueprint that maps personas and journeys to the brand, it’s business touchpoints, it’s possible competitors and back stage processes.
Product Development
Our teams help customers manage the end-to-end processes required to bring products and services from being a concept through to reaching the market (and/or renewing an existing product or introducing a product in a new market), bringing together teams from Marlabs and customers to achieve that goal.
Product Launch-to-Market
Helping work with customers to create a planned effort to bring the developed product/services solutions to market with the goal of making sure that the company, the marketplace and target customers know about the product and service.
We help businesses create comprehensive data drive and technology structured customer experiences and products thru assessing the complete technology systems; from network architecture, hardware, software and data storage and how those processes affecting customers, people, process and technology.
Service Blueprint
When designing a software system, it’s not enough to focus on the code and its functionality. You also have to consider how people will interact with the software. The principles of empathy and human-centered design combined with the data and technology helps Divergence align business processes.
Technology Maturity Assessment
Businesses must now have a more in-depth understanding of the technology they use. The best way to achieve this is by conducting a technology assessment. We help with this through developing comprehensive methodologies for the development of processes and products to empower businesses through the use of technology.
Technical Architecture
Helping with the development of a technical blueprint with regard to the arrangement, interaction, and interdependence of all elements, ranging from apps, data, cloud and overall solutions, so that system-relevant requirements are met.
Product Development Roadmap
Management communicates the product plan and aligns your whole organization and giving stakeholders across the organization the insights they need
Overview
Discover, ideate, incubate and accelerate business solutions to the market with Divergence™.
Tools & Frameworks
Our collection of innovation frameworks and accelerators accelerates results for our clients.
business innovation?